Coginov applies Semantic Technology and Artificial Intelligence to transform your unstructured data to deliver outstanding business outcomes
Contact Information
1000 rue de Sérigny, suite 200
Longueuil, QC, J4K 5B1
Have any Questions?
514.933.7495
Mail us today
info@coginov.com
Discover how our solution is revolutionizing communication channel management, delivering a seamless experience, robust security and increased productivity. Whether you’re already a user or looking for an effective solution, dive into real-life scenarios where QoreMail stands out by solving specific challenges and transforming the way we interact with our communication channels.
Welcome to a new era of communication, where QoreMail is the catalyst for a smarter, more efficient communication experience.
Why is QoreMail the best tool for optimizing your business processes? Thanks to the textual analysis of your communications!
Automated process
Use case scenario:
- International distributor of machinery and spare parts with a catalog of over 1.5 million items
- Receives more than 400 quote requests daily for items in its catalog
Manages these requests manually with a team of 15 people dedicated to them
- Processing time is around 48 hours to validate and return a compliant proposal to the customer by e-mail
- Automate processing as much as possible to boost performance
Improve efficiency in responding to customer needs
- Free up skilled resources for higher-value tasks
- Increase productivity and generate substantial savings on this business process
- Analysis and creation of the process for automation with the Qoremail solution
- Development of intelligent validation connections to the various repositories in place (ERP, CRM, Inventory, Catalog, etc.)
- Creation of the workflow via a system of intelligent e-mail inboxes under constant surveillance by QoreMail
- Development of intelligent recognition of document attachments and full-text information
- Multi-source validation of information to generate the intelligent response
- Generation of response and attachments
- Autonomous dispatch of customer response
- 92% treatment success rate
- 98% response accuracy
- 90% reduction in manpower dedicated to these responses
- Complete processing speed under 2 minutes
- ROI within 4 months
We can help you analyze your organization's needs
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