Nomino Mail is an email management system that begins by analyzing emails before automatically sorting, transferring and answering them, while boosting your productivity and performance in real time. The application also automatically transmits acknowledgements of receipt. This natural and quick language processing tool will substantially upgrade your customer service by reducing response time.

FEATURES

• Automatically analyzes, sorts, routes, transfers and answers all emails received.
•  Sends automatic responses to over 20% of all emails received.
•  Automatically sends acknowledgements.
•  Routes complex messages to the right department.
•  Contains an email transmission module.
•  Can be modified in line with your company’s needs and requirements.
•  Includes an integrated administration module for managing users.
•  Includes a user-friendly administration module that provides access to reports and statistics.
•  Includes a anti-spam module
•  Provided in hosted or paid mode.

 BENEFITS

• With a bank of predefined answers, considerably reduces the cost of processing email.
• Upgrades the quality of answers sent and helps boost the firm’s corporate image and customer relations.
•  Optimizes the productivity of customer service representatives.
•  Boosts your corporate image.
•  Easily integrated into your company’s existing email software and contains its own anti-spam 
  system.
•  Helps track all communications between customers and customer service.
•  Processes messages in both French and English.
•  Unexcelled versatility due to its fully configurable functionalities.

Nomino Mail is an email management system that begins by analyzing emails before automatically sorting, transferring and answering them, while boosting your productivity and performance in real time. The application also automatically transmits acknowledgements of receipt. This natural and quick language processing tool will substantially upgrade your customer service by reducing response time.

FEATURES

• Automatically analyzes, sorts, routes, transfers and answers all emails received.
•  Sends automatic responses to over 20% of all emails received.
•  Automatically sends acknowledgements.
•  Routes complex messages to the right department.
•  Contains an email transmission module.
•  Can be modified in line with your company’s needs and requirements.
•  Includes an integrated administration module for managing users.
•  Includes a user-friendly administration module that provides access to reports and statistics.
•  Includes a anti-spam module
•  Provided in hosted or paid mode.

 BENEFITS

• With a bank of predefined answers, considerably reduces the cost of processing email.
• Upgrades the quality of answers sent and helps boost the firm’s corporate image and customer relations.
•  Optimizes the productivity of customer service representatives.
•  Boosts your corporate image.
•  Easily integrated into your company’s existing email software and contains its own anti-spam 
  system.
•  Helps track all communications between customers and customer service.
•  Processes messages in both French and English.
•  Unexcelled versatility due to its fully configurable functionalities.